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A PREMIUM SERVICE

Smeg’s Dolce Stil Novo combines beautiful and truly unique aesthetics with leading technology to create an unsurpassed cooking experience. 


That experience extends to Smeg’s Diamond Service, a customer service and support program developed exclusively for Dolce Stil Novo owners with a myriad of benefits including access to dedicated, ongoing customer service and support plus a one-on-one personalised product demonstration and familiarisation session.


With an accumulated 1000 years’ experience and an enviable reputation for excellence, Smeg’s service team are perfectly placed to assist and support you.  For peace of mind, as a Diamond Service customer, you’ll have access to a unique telephone number and email address; both are manned seven days a week, 24 hours a day by our service team. 

Diamond Service also includes Smeg’s standout product demonstration and familiarisation session; our undertaking and assurance that you’ll achieve the best possible results from your Dolce Stil Novo products. 


All Dolce Stil Novo products come with a 5-year warranty.